Legal
Privacy Policy
Effective Date: 1 January 2025
At AverElite Luxury Creations ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
- When you place an order or create an account, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
- We also automatically collect certain information when you visit our website, including your IP address, browser type, referring URLs, pages visited, and cookies.
- If you contact us for support or through our contact form, we retain those communications to resolve disputes and improve our service.
2. How We Use Your Information
- To process and fulfil your orders, including sending order confirmations, shipping updates, and delivery notifications.
- To communicate with you about products, services, offers, and promotions — only if you have opted in.
- To improve our website, personalise your experience, and analyse usage trends.
- To comply with legal obligations, resolve disputes, and enforce our policies.
3. Sharing of Information
- We do not sell, trade, or rent your personal information to third parties.
- We share information with trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping partners), subject to strict confidentiality agreements.
- We may disclose your information when required by law or in response to a valid legal process.
4. Cookies
- We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics data.
- You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly without cookies.
5. Data Security
- We implement industry-standard security measures including SSL encryption to protect your personal information during transmission.
- While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
- We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
- You may request deletion of your account and associated data at any time by contacting us at hello@averelite.com.
7. Your Rights
- You have the right to access, correct, or delete the personal information we hold about you.
- You may opt out of marketing communications at any time by clicking 'unsubscribe' in any email or contacting us directly.
- To exercise any of these rights, please contact us at hello@averelite.com.
8. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.
9. Changes to This Policy
- We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
- If you have any questions or concerns about this Privacy Policy, please contact us at hello@averelite.com or through our Contact page.
